Can you guarantee the quality of the products are 100% authentic?

Yes we offer 100% authentic products, all of our products are made in Korea, direct ordered from manufacturer with the best price. Please do not compare the price with products that are shipped from China. If you are looking for 100% authentic Korean products, please have the products ship direct from Korea.

We only sell Korean beauty supplies, all of the items are ship direct from Korea via Korean Post EMS shipping. We are licensed company in Korea. 

What is the order cancelation policy?

There is a none refundable 5% cancellation fee that apply on all orders after to payment, before payment there is no charge to cancel any orders. If you need to cancel an order, please email us on the same day, we process the order next day and if the order is shipped, we are unable to cancel it. 

How long does it takes to receive my order?

DHL takes 5 to 7 days, EMS takes 5 to 10 days, however during the covid19 period, all EMS shipping get delays.

If I made a purchase, do you ship to my country?

We ship world wide with Korean EMS, however please check the import regulation of your country before making any orders. We have CE certification for most of the products. 

How much is the shipping charge to ship to my country?

We ship world wide with Korean Express Mail service.

We charged a flat rate of $29.99 Korean express mail shipping within' Europe & North America, $19.99 within' Asia, $24.99 Oceania, $29.99 for Africa, South America and Central America . We offer free shipping charge for each additional item.  FOR DHL shipping charges, $44.99 to North America, $49.99 within' Europe. Please select your country to check for shipping charges with DHL.

Do you offer wholesale?

Yes we have been suppliers for a lot of professionals. If you want to discuss the wholesale price for our products, please send us an email admin@gangnamstyle-shop.com.

Do you sell any other brands than the ones listed in store?

Yes we do offer other products as well, however it takes a lot of times to upload other products, so most of the other brands that we have not yet list in the store are for wholesale orders. You can always send us an email for inquiry. We carry most of the Korean brands.

What is the payment method?

We accept credit card payments online. For wholesale orders, we accept direct bank transfer in USD. 

What is the return & exchange policy?

If your package get lost, we will reship with no additional cost. If you want to exchange or return a product, it has to be request within' 7 days of receipt. We only accept returns that is un-opened and sealed.

You are responsible for the import policy in your own country. Please consult your custom department for products you are interested to import.

For any other questions, please feel free to contact us at admin@gangnamstyle-shop.com

We try our best to work with our customers to make sure they receive their goods as soon as possible.